The Eureka Police Department contracts with Phoenix Group Information Systems to aid in false alarm billing. False alarms are costly to the city, not only financially, but more importantly in misused manpower and resources. Depending on the type of alarm, a single alarm can tie up two to several officers, preventing them from serving other parts of the City.
All alarm holders within the city limits of Eureka will be required to obtain an alarm permit each year through Phoenix Group Information Services. The alarm registration permits ($20) and false alarm billing can be done via the Phoenix Group Information Services website.