Information Technology

The City of Eureka's IT department supports a diverse variety of information systems ranging throughout the city and across departments. Their work is split between the maintenance and improvement of existing systems and direct end-user support for immediate problems.

City employees experiencing technical difficulties can log in to the helpdesk portal in order to create a ticket and receive immediate assistance, or check in on the progress of an existing ticket. If the issue is urgent, please call the helpdesk at x4357.